Shipping
Shipping Policy
Thank you for visiting the Dr. Brian website!
The following are our terms and conditions that constitute our shipping policy:
Domestic Shipping Policy
Free Shipping on orders of $25 or more ! To redeem, enter promotion code DRBRIAN at checkout and shipping & handling charges will be adjusted on qualifying orders
Place an order of at least $25 and receive FREE standard shipping & handling anywhere in the contiguous U.S.
This offer excludes orders shipping to Canada, Alaska, Hawaii, and other US territories. Offer cannot be combined with any other code-based offers. $25 qualifying purchase amount is based on merchandise subtotal after all discounts are applied. Sales tax, shipping & handling, gift cards, and previous purchases do not qualify toward $25 qualifying purchase amount. Offer subject to adjustment due to returns, cancellations and exchanges. Refer to the return policy for more information. No rain checks issued. Void if altered, copied, transferred, auctioned or sold. Other restrictions may apply. Offer subject to change without notice.
Please note that the customer is responsible for any duties and/or customs fees on international orders. International customers are responsible for the return shipping costs to the United States.
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
All Dr. Brian orders are shipped via trustworthy carriers such as USPS, FedEx, DHL.
Shipping rates & delivery estimates
*Shipping cost for orders under $25 will be calculated at checkout
* Overnight delivery is only available for orders with delivery addresses within the continental United States.
Delivery delays can occasionally occur.
Dr. Brian ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Dr. Brian is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.)
Damages
Dr. Brian is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.